Author: Matthias Arndt

Auf Atari-Forum gab es gutes Feedback zur UltraSatan, dem Nachfolger der Satandisk. Das Gerät soll nach Zahlungseingang für alle, die auch bezahlt haben, produziert werden. Jetzt kommt aber der Haken, Paypal macht Stunk, wenn die Leute angeblich nach ein paar Tagen ihre Ware nicht bekommen haben.  Ich zitiere einfach mal die Email von Mikro, die wohl an alle ging, die mit Paypal bezahlt haben:

Hello everybody,
as I promised, here are some news regarding the
blocked paypal accounts. After many emails, automated responses and
fighting their stupid rules all I can do is to ... refund all the money
from paypal accounts to you.

No kidding, my options were stripped to two alternatives (by paypal staff):

1. Refund all money.

2.
Not to refund money but I have to keep them on paypal for 180 days.
Since I *need* that money for manufacturing, it's nearly the same as
option 1 because these 180 days are meant as the time period in which I
have to manufacture & ship my "products".

If you're curious
why all this hassle now and not with SatanDisks or P2AM -- I have no
idea. Maybe it all started with that strange unauthorized payment I
received, they noticed two accounts, quite a money on them, my
"strange" answers about not being possible to show them some shipping
documents and things got pretty fast movement. The basic problem is the
paypal guaranties buyers (i.e. you) some protection -- you can made a
claim to seller when the stuff you have paid for (via paypal) is not
shipped. For me it means I have to ship max. 7 days after I receive a
payment so there's no way out, I tried very hard to convince them,
really.

I'm out of ideas how to solve it in another way. Maybe
if you're from United States, you could contact their HQ by phone and
ask some real person about some advice / exception / miracle; email
communication is way to hell, I was mailing with different person
everytime and they don't seem to be interested in fact all of you agree
with such schedule conditions at all.

So, what it does mean for you / us:

-
if you have paid by another method (bank, moneybookers, cash),
everything is OK, your money are received / noted and you don't need to
do anything

- if you have paid by paypal (either by credit card
or by paypal), I'll wait until April the 1st (for some miracle
icon_winking.gif and then I instruct paypal guys to do a mass refund
all payments which arrived since March 1st

- it's clear payment
phase must be extended, you'll need to think about another way to send
a payment (moneybookers.com seems to be most appropriate)

So
that's it. If you can help me in any way, feel free to do so because I
tried everything in my power, emailing with paypal staff is no way. And
yes, I'm aware how are you pissed off, believe me, it's not a half as I
am.

Sad regards,

Miro Kropacek aka MiKRO

Nachdem ich das gelesen hatte, wusste ich, ich habe nie etwas falsch gemacht. Nämlich mit der Ablehnung, Paypal zu verwenden.

Danke, auf so einen Humbug habe ich keine Lust!